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Tour Guides on Your Group Travel Programme
On many, indeed most, of our standard touring programmes, we include a Tour Guide to accompany your group from arrival until departure.
The services of our Tour Guides are exclusive to each group – they stay in the same hotels as you when touring, eat dinner with you, and are available to help with planning of evening and free-time activities, if desired. Their job is to attend to your group’s needs at all times.
Training and Evaluation
In all our destinations, we choose guides who are qualified to meet the unique needs of your particular group. We take great pride in matching guides to groups based on age, gender, or thematic content.
This is certainly appreciated by tour leaders and is often described as the single factor that, more than any other, distinguishes a Casterbridge group travel tour from those of our competitors.
Our guides are evaluated after every tour and we only re-hire on a regular basis those that are consistently well evaluated.
There To Meet You on Arrival
Many tour operators employ a courier to escort you to your hotel on your arrival at a new destination. Your guide will only appear for the first scheduled sightseeing trip, which may not be until the next morning. So you are left to your own devices, even though you may have a dozen questions to ask and many initial concerns you want addressed.
Also, you may want to take advantage of at least half-a-day’s sightseeing, if you can. Yet a standard brochure quote for arrival day is all too often, “Free time for individual sightseeing.”
Your arrival day is when you will most appreciate the service of your Tour Guide. He or she will answer your questions, help with money exchange, explain local currency and prices, give your group directions, and interpret your wishes to hotel staff and local shopkeepers. Your guide will also be available to take group members for introductory sightseeing on the first day, at no additional cost.
It is rare to find another group travel tour operator that provides a comparable arrival day service.
24/7 Presence and Availability
Our Tour Guides will stay overnight at your hotel with your group when touring, instead of vanishing at 5pm and returning sometime the next afternoon. They will not have to rush off to deal with some emergency in another group. In capital cities the guides usually sleep at home rather than charge the group a hotel room, but will have mobile phone availability.
They will always be there to back up and support your group leader in organising and supervising spare time and evening activities. They are also instructed to reinforce your travel rules and the values you wish to instill into your group while travelling.
This does ease the burden on the group leader compared with many other companies, which often leave group leaders alone with their groups once they are back at their hotel.
The Personal Touch
As well as being first-class guides, our tour guides are renowned for the personal touches they bring to each group travel experience. They often find interesting local events and free-time activities that are off the normal tourist track, making your tour a more memorable experience.
This flexibility is impossible with the multi-group package deals that most educational travel companies offer you.
We Get Off the Bus
Our philosophy is to get off the bus as much as possible, take walking tours where we can, and encourage longer, in-depth visits to important sites.
It’s all about the pace of the tour. Not too hurried, and with time to relax and absorb the local atmosphere. We think it’s important to let people feel they are not being rushed. As a result, our tour guides are able to focus more closely on the educational and cultural aspects of most interest to your group travel tour.
Specialist Guides
We often use the expertise of local specialist guides for in-depth or thematic tours to your requested attractions. These local guides complement our full-time Tour Guide and we have the flexibility in our planning to allocate these guides to sights or attractions that you might wish to feature or emphasise, to ensure that your educational goals are not only met, but exceeded.
If you read the comments in our Testimonials area, you will understand the important role and value our guides play on our tours.
Register to plan a Casterbridge educational tour, either online or by calling 0800-093-0810. Start planning your educational travel programme today!





